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Refund Policy

Understand refunds, renewals, and how to get help.

Current payment availability

Checkout and trial activation are not available on this website. Registering an account does not collect a payment or authorize a future charge. The rules below apply to purchases once checkout becomes available.

Full-refund windows

PurchaseFull refund available
Monthly subscriptionWithin 7 days of the first successful payment.
Annual subscriptionWithin 14 days of the first successful payment.
Lifetime purchaseWithin 14 days of purchase.

For monthly and annual subscriptions, the window starts after the first successful payment, not when the free trial starts.

Renewals and exceptions

Subsequent subscription renewals and requests after the applicable refund window are not refundable, except where required by law.

Duplicate payments will be refunded. A purchase will also be refunded if access cannot be provided or restored. These policies are subject to applicable consumer protection laws.

How to request a refund

Sign in and open Contact Support, enter your full name, email address, and purchased plan, choose Refund request, and explain the reason for your request. Include the purchase date if you know it. Never send a password or complete payment details.

Your request is sent to the owner’s private inbox, and replies appear in your website inbox. Sending a request does not itself issue a refund; the purchase and eligibility must be checked first. No unconfirmed processing time is promised.

Canceling future renewals

You may cancel a subscription at any time and keep access until the end of the paid period. A refund request and a subscription cancellation are separate actions. Requesting a refund does not automatically cancel renewals.

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